Amazon Relay

Amazon Mobile LLC

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4.3

relay

truck

route

amazon

gate

navigation

delivery

haul

benefits

delays

guiding

carriers

notifications

drivers

disruption

dispatcher

disruptions

loads

carrier

provides

Price	Free
Version	1.90.613
Category	Business
Developer	Amazon Mobile LLC
Update Time	2024-01-30
Installs	500,000+

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About this app

The Amazon Relay mobile app is for carriers, owner-operators and drivers who want to manage their Relay freight on the go. From the grocery store checkout line to the parking lot of fuel stop, carriers and owner-operators can use the app to book and manage loads anywhere they get a phone signal. And truck drivers can use the Relay app to find the safest route for their Amazon cargo, along with site-specific information about facilities that makes entry faster. If you’re a carrier or owner-operator, you’ll like… * Load Board that makes it easy to book loads that fit your schedule * Suggested Reloads that maximize drivers’ schedules by surfacing additional trips along their routes * Post A Truck, which automatically books loads that match truck availability * Trips page, where you can view booked loads and assign or update drivers * Push notifications about important updates and announcements from Relay Drivers will enjoy… * Free navigation on truck-friendly routes, including routing to Amazon truck entrances * Lane guidance that tells drivers which lane they should be in while approaching their next turn * Notifications when loads are ready for pick up, when loads get cancelled, or when new loads get added to a driver’s schedule * Load History, where drivers can view the last two weeks of loads hauled for Amazon * Ability to report delays or disruptions to company dispatchers and Amazon * Digital proof of delivery and bills of lading documents that make it easier to track paperwork By using this app, you agree to the Amazon Relay Terms of Use (relay.amazon.com/terms (http://relay.amazon.com/terms) and Privacy Notice (www.amazon.com/privacy (http://www.amazon.com/privacy).

App Review

Features

The Amazon Relay app provides a comprehensive set of features aimed at improving efficiency and streamlining operations for truck drivers.

Load Board: The load board feature allows drivers to view available loads, filter them based on preferences, and submit booking requests seamlessly. Additionally, it provides real-time updates on load status and location.
Appointment Management: Drivers can easily manage their appointments, view upcoming schedules, and receive notifications for any changes or conflicts.
Gate Check-In: This feature enables drivers to check-in quickly at Amazon warehouses using the app, reducing wait times and improving overall efficiency.
Eligible Lane Report: The app provides drivers with a lane report detailing eligible lanes for their trailer type, helping them identify potential load opportunities.
Document Management: Drivers can upload and submit necessary documents directly through the app, eliminating the need for manual paperwork.

Usability

The Amazon Relay app offers a user-friendly interface, making it simple for drivers to navigate and utilize its features. The load board and appointment management sections are intuitive, allowing drivers to perform tasks with ease. The app also provides clear instructions and tips, ensuring that drivers have a smooth experience.

Design

The app boasts a clean and visually-pleasing design that contributes to a positive user experience. The interface incorporates a logical layout, utilizing easily identifiable icons and a consistent color scheme. The typography is legible, and the overall design is responsive, adapting well to different screen sizes.

Pros

Efficiency: The app streamlines load management processes, reducing manual efforts and improving overall efficiency for truck drivers.
Real-time Updates: Drivers receive real-time load and appointment updates, enabling them to plan their schedules effectively and stay well-informed.
Document Management: The ability to upload and submit documents directly through the app eliminates the need for physical paperwork and assists in maintaining organized records.

Cons

Occasional Glitches: Some users have reported experiencing occasional glitches or crashes, although these instances seem to be rare.
Limited Locations: The app's availability may vary based on the geographic location, with some areas having fewer loads and features compared to others.

Overall, the Amazon Relay app is a highly useful tool for truck drivers, offering a range of features designed to enhance efficiency and simplify operations. With its user-friendly interface, real-time updates, and document management capabilities, the app is a valuable asset in the logistics industry.

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