American Airlines

American Airlines, Inc.
4.6
aadvantage
airlines
boarding
airports
flights
aa
admirals
lounge
flight
app
mobile
navigating
access
updates
reservation
scheduled
directions
club
reservations
gate
PriceFree
Version2023.12.1
CategoryTravel & Local
DeveloperAmerican Airlines, Inc.
Update Time2023-07-12
Installs10,000,000+
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About this app
With the American Airlines app, you’re covered with the information you need exactly when you need it. Need a mobile boarding pass? Wondering where the closest Admirals Club® lounge is located? All of this info, and more, is available at your fingertips. -Dynamic home screen: Knows where you are in your travel journey and gives you easy access to the right tools at the right time. -Mobile boarding pass: Check in for your trip and retrieve your mobile boarding pass. No need to print, and it’s updated along the way. -Flight updates: Get the latest flight updates by simply retrieving your reservation and allowing American Airlines to send notifications to your mobile device. -Interactive terminal maps: Navigating airports is a breeze with our interactive terminal maps. Find the closest Admirals Club lounge or get directions to your connecting gate. -AAdvantage® account details: Review all the details of your AAdvantage account right from the app. Not an AAdvantage member? Sign up today. -Upgrade your seat: Request and purchase upgrades with ease. Want to see where you are on the list? The app displays the upgrade standby list within four hours of your scheduled departure. -Seat selection: Select or change your seat within the app. Just pick the one you’d like and change it on the spot. -Track your bag: Know exactly where your bag is from the time it leaves your hands to when you extend the handle at your final destination. -Save your reservation: Your recently viewed reservations are automatically saved in the app so you can easily grab the details for your next flight in seconds. -Wi-Fi access in the air: Don’t forget on flights with Wi-Fi, you can use the American app and aa.com to check flight information and watch movies and TV shows at no cost. Contact Us: 800-222-2377 Why we need the permissions: Bluetooth We will be adding location assistance to mapping (see our new terminal maps) that uses BLE Location Your location helps us give you relevant information tailored to where you are at the time. Photos/Media/Files Access to photos is required to store parking reminders. Camera The camera allows the app to scan credit cards and expedite the checkout process. Wi-Fi connection information This allows the app to understand when connectivity exists to give you the data you need. Other Other various permissions allow the app to: receive google notifications, process notifications while the device is trying to sleep, access American’s web services, and vibrate for important messages.
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App Review

Features

The American Airlines app offers a wide range of features to enhance the travelers' experience. Some of the notable features include:

  • Flight Booking: Users can easily book flights, select seats, and add extras such as baggage and in-flight meals.
  • Mobile Boarding Pass: Conveniently access and display boarding passes right on your smartphone.
  • Flight Status: Stay updated with real-time information about flight delays, gate changes, and cancellations.
  • Rewards Program: Users can track and manage their AAdvantage miles, view elite status progress, and redeem rewards.
  • Personalized Alerts: Stay informed with notifications regarding flight updates, gate changes, and baggage claim details.

Usability

The app has a user-friendly interface, making it easy to navigate and access various functionalities. The layout is intuitive, with clear labels and icons for each feature. The booking process is smooth, guiding users step-by-step and providing a seamless experience.

Design

The design of the American Airlines app is clean and modern, following the airline's branding. The color scheme is appealing, with a combination of blue and white, providing a pleasant visual experience. The app makes effective use of icons and typography, enhancing readability.

Pros

  • The app allows for quick and hassle-free flight bookings.
  • Accessing mobile boarding passes eliminates the need for physical tickets or queuing at check-in counters.
  • Real-time flight updates and alerts help users plan their travel better and stay informed about any changes.
  • The rewards program integration enables users to conveniently manage their miles and benefits.
  • The intuitive interface offers a seamless user experience.

Cons

  • Some users have reported occasional glitches or lags when searching for flights or accessing specific features.
  • The app's loading time could be improved, particularly when retrieving flight information during peak periods.

In conclusion, the American Airlines app provides a solid set of features and a user-friendly interface. It offers convenience through mobile boarding passes, real-time flight updates, and easy booking options. While there may be occasional performance issues, overall, it is a valuable tool for travelers flying with American Airlines.

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