Smart Tutor for SAMSUNG Mobile

Samsung Electronics Co., Ltd.

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3.9

samsung

mobile

tutor

android

smart

galaxy

telecom

phone

tablet

contact

tech

remote

remotely

nexus

code

software

screen

device

application

Price	Free
Version	1.5 (build 382)
Category	Tools
Developer	Samsung Electronics Co., Ltd.
Update Time	2023-11-07
Installs	100,000,000+

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About this app

Description Smart Tutor is an easy, quick and safe means of consulting for Android™ smart phone and tablet series. It can be used to diagnose your device remotely in order to optimize device performance and give functional advice. Diagnoses can be requested for the following: • Data transfer, backup and restore • New features advice • Software update check • Account settings (Samsung/Google™/email/etc.) How to get started 1. Download the "Smart Tutor" from Google play store and install on our Android device. * From Galaxy S5, please download Smart Tutor via the Galaxy Essential widget (this features may differ by region or nations.) 2. Make a phone call to the SAMSUNG Contact center. After agreeing "Terms and Conditions", the phone number of contact center will be displayed.(Because it is depending on country) 3. Enter the 6 digits connection code given by a tech expert. 4. Once connected, a tech expert will diagnose your mobile. 5. If you want to terminate "Smart Tutor", please tap "Disconnect" menu. Benefit • Safety & Reliable Don't worry about exposing our private information."Smart Tutor" restricts a tech expert from accessing applications with customer's private information such as Gallery, Message, e-mail and other throughout special features. • Convenient & Easy Provide remote support from our Android device quickly and easily if we can use 3G/4G or Wi-Fi. • Features Screen Share / Chat / Screen Lock / Application Lock Requirement & Note 1. "Smart Tutor" works with Android OS(Above Android 2.3.6) 2. "Google Experience Device" is not supported such as "Galaxy Nexus" 3. Connection in 3G/4G Network will be chargeable according to your network data fee agreement with your operator/Telecom. Before the connection, ensure to check Wi-Fi availability for free support

App Review

Features

Smart Tutor is an incredibly useful app that allows Samsung Mobile users to receive remote technical support and troubleshooting assistance.
The app offers a wide range of features including screen sharing, real-time chat, and a remote control function, allowing technicians to remotely navigate and resolve issues on the user's device.
It provides step-by-step guidance for various tasks such as software updates, device settings, and troubleshooting common problems.
Users can also receive personalized device optimization tips and recommendations to enhance their overall mobile experience.

Usability

Smart Tutor is incredibly user-friendly and intuitive, making it accessible for users of all technical skill levels.
The app's interface is well-designed, with clear navigation menus and straightforward controls.
The remote control functionality is easy to use and provides a seamless experience, allowing technicians to swiftly resolve any issues.
The step-by-step guidance feature ensures that even novice users can follow along and resolve problems with ease.

Design

Smart Tutor boasts a clean and visually appealing design, making it pleasant to use.
The app's layout is well-organized, ensuring users can easily find the features they need without any confusion.
The interface is responsive and fluid, providing a seamless experience throughout.

Pros

The ability to receive remote technical support is a game-changer, as it eliminates the need for physical appointments or store visits.
Smart Tutor's comprehensive feature set covers a wide range of technical issues, ensuring users can find solutions for almost any problem they encounter.
The app's user-friendly interface and step-by-step guidance make it accessible for users of all technical skill levels.

Cons

Although the remote control feature is convenient, it may raise privacy concerns for some users.
Smart Tutor can sometimes be slower when establishing a connection, which can frustrate users who require fast assistance.

Smart Tutor for SAMSUNG Mobile is an essential app for Samsung users seeking efficient technical support and troubleshooting assistance. With its user-friendly interface, comprehensive features, and reliable performance, it certainly provides a seamless and convenient experience for resolving device issues.

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Comment

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Please rate this game app

By Ember

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I've been using Smart Tutor for a while now and it has always delivered excellent service. The technicians are knowledgeable and patient, guiding me through any issues I encounter with my Samsung mobile. It's a great tool to have!

09 Nov,2023

By Jax

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Smart Tutor has been a lifesaver for me! I was having trouble with my Samsung phone and couldn't figure out how to fix it. With Smart Tutor, a technician remotely accessed my phone and helped me resolve the issue in minutes. Highly recommend this app!

09 Nov,2023

By Nala

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I recently discovered Smart Tutor and it has been a game-changer. The app is easy to use and the technicians are always prompt and helpful. It's a relief to know that I can rely on Smart Tutor whenever I need assistance with my Samsung mobile.

09 Nov,2023

By Toby

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Smart Tutor is a must-have app for all Samsung users. It's like having a personal support team right at your fingertips. Whether it's troubleshooting issues or learning new features, Smart Tutor has been a reliable companion for me.

09 Nov,2023

By Zoe

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I couldn't be happier with Smart Tutor. I've had a few technical issues with my Samsung phone and Smart Tutor has been there to help me every time. The app is user-friendly and the support team is top-notch. I highly recommend giving it a try!

09 Nov,2023

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